• An aerial view of a field with a few buildings and a picnic table.

    Policies

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South View Glamping policies

We want your stay to be as relaxing and enjoyable as possible, so we've put together a few helpful guidelines to keep everything running smoothly. Whether it’s your first glamping adventure or you're a seasoned guest, these simple policies are here to ensure everyone has a safe, comfortable, and memorable experience.

Booking conditions/Cancellations:

A 20% deposit is required at the time of booking, with the remaining balance due 14 days before your arrival. You’ll also have the option to add travel insurance during the booking process for extra peace of mind. Cancellations made within 24 hours of booking are eligible for a full refund of any payments made. After this period, deposits may be non-refundable and are subject to review at the discretion of management.


Check-in times

Check-in is available between 3:00 PM and 11:30 PM. Feel free to message us on the day of your arrival—we’ll do our best to accommodate an early check-in if possible. Check-out is by 10:30 AM, so you’ll have plenty of time to enjoy a relaxed morning before heading off.


Pets

We understand that pets are an important part of your family. Some of our properties are pet-friendly, but prior approval is required. Guests are responsible for any damages caused by their pets. Certain breeds or sizes may be restricted


Additional Information

  • Check-Out: Before leaving, please leave the key inside the Shepherd’s Hut and leave the door unlocked. Thank you!
  • Contacting Us: We kindly ask that you don’t visit the main house—your privacy is important to us, and we appreciate the same in return. If you need anything, we’re always nearby. Call or text Shane at 07445 211049 or Jessie at 07792 174838.
  • Quiet Hours: To keep the peaceful atmosphere for all guests, please keep noise to a minimum after 10:30 PM.
  • Wildlife: We share this space with some wonderful local wildlife—please treat them with care and respect.
  • Waste: All rubbish should go in the bins provided.
  • Smoking: Smoking is only allowed in designated outdoor areas.
  • Accidents: If anything gets damaged or something goes wrong, let us know as soon as you can.
  • Need Help?: If you’re ever unsure about anything, just ask—we’re always happy to help!


Enjoy Your Stay!

We've done our best to provide everything you need for a comfortable and enjoyable stay. This is your time to relax, unwind, and soak up the beauty of our little corner of Pembrokeshire. Most of the answers to your questions can be found in this guide, but if you need anything at all, please don’t hesitate to reach out—we’re always happy to help.